- A bus company that threatened to sue a witness of racial abuse by one of its drivers for speaking up online, but backed off once the going got tough and possibly managed to avoid the Streisand Effect.
- Nordstorm’s famous tyre returning story, a perfect opposite of the bus company, albeit an urban legend.
Tag: Reddit
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Two customer service tales
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Being Reddit
Maybe I should start visiting Reddit more often and posting on my blog to drive page views. Then again it’s likely that I’ll pick up the chickpea farming stories:
And then an hour or two — or 12 or 24 — later, there’s a really good chance you’re going to see that popular Reddit post repurposed on Gawker or BuzzFeed. Well, the silly or controversial stuff, at least. (The random nerdy/newsy topical stuff that Redditors upvote — like last Wednesday’s front-pager about chickpea farming — tends to stay in the Redditverse.)
