Outlook for Mac 2016 15.x – Repeated password prompts issue

I have been a Microsoft Office user on the Mac for nearly 3 years now at my workplace and for the last 6-8 months, I have been plagued by repeated password prompts on Outlook 2016 for my Work Exchange account. The sad part is that it just refuses to connect even after putting in the credentials. It seems to happen mostly when connected on the office network and the older Outlook 2011 app does not suffer from this problem. It seems to be a pretty common issue given the number of threads on the Microsoft support forums.

The issue was not present in the initial releases of the Outlook 2016 app and in the last few releases it has started prompting me with the Office 365 sign in page. The issue seems to stem from a conflict with Keychain access on the recent Mac versions, and the only reliable solution I have found is to delete the Exchange related keychain entries as suggested in this thread.

Open up Mac Keychain tool.

Choose “Login”

Remove *ALL* (delete) references to:

“Exchange”

“Microsoft Office Identities Cache 2”

“@<something>” that has a type of “MicrosoftOffice15**”

“Microsoft Office Identities Settings 2”

“MSOpenTEch.ADAL.<something>”

Source: Outlook for Mac 15.x – Repeated password prompts still an issue … – Microsoft Community

Update: Received this tweet from the Outlook for Mac Principal Lead Programmer, Alessio, promising a fix in the 15.31 update in Feb 2017. So, keeping my fingers crossed.

Microsoft’s last stand?

Microsoft is desperately trying to avoid the fate they inflicted on the Mac in the 1990s with Windows 9X:

Office for iPad, launched at the same time as Windows 8/RT, would most likely have killed the market for Windows 8 and RT devices. As it was, that market was already severely diminished and below expectations. But with a viable alternative tablet, it could have been game over. And the ramifications of that decision would have impacted far more than just Windows 8/RT: The PC market could have literally collapsed, much as the video game market did in 1983. The fallout would have included PC makers going out of business/being sold, a serious and potentially permanent hit to Microsoft’s bottom line and the ouster of Steve Ballmer. I’m talking tech Armageddon here.

via A Theory about the Office on iPad Schedule | Office 2013 content from Paul Thurrott’s SuperSite for Windows

Elevator News Network

I noticed something interesting when I entered the elevator to reach my floor in the office yesterday. There was an LCD monitor in the top corner of the elevator, broadcasting the Elevator New Network (ENN). Now that’s a very unusual place for an LCD screen, and on further investigation (read Googling), I discovered that ENN is in fact quite an old network. ENN also apparently changed its name to Captive Network way back in 2001, but I suppose it retained the name for the channel. They also have over 8000 elevator screens in North America, and they must be looking to expand to India going by this rediff article posted a couple of days ago. They seem to have started out in office elevators, with malls and buses as next targets.

I’m don’t get the utility of such a set up – maybe it’ll increase the general awareness of people using the elevator. It is certain to get some advertisement revenue, which seems to be the basic business model. Now that I have some in my office, do you have one in your office elevator?